Privacy Policy
Last updated: May 27, 2026
Charlestowne Crawlspace LLC (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and your choices regarding that information when you visit charlestownecrawlspace.com or contact us for services.
Information We Collect
We collect information you provide directly to us, including your name, phone number, email address, property address, and any details you share about your crawlspace or property when you fill out a form, request an inspection, call us, or text us. We also automatically collect certain technical information when you visit our website, including your IP address, browser type, device information, pages viewed, and how you arrived at our site, through cookies and similar technologies (see Cookies and Tracking below).
How We Use Your Information
We use your information to respond to your inquiries and provide quotes; to schedule, perform, and follow up on services; to send appointment reminders and service updates; to improve our website and marketing; and to comply with legal obligations. We do not sell your personal information.
How We Share Your Information
We may share your information with service providers who help us operate our business (such as scheduling, payment processing, text messaging, and analytics providers), and when required by law. These providers are only permitted to use your information to perform services on our behalf.
Text Messaging
By submitting your phone number and opting in, you consent to receive informational and marketing text messages and calls from Charlestowne Crawlspace LLC related to your inquiry, appointments, quotes, and services. Message and data rates may apply, and message frequency varies. You can opt out at any time by replying STOP. We will not sell or share your phone number or your SMS opt-in consent with third parties for their own marketing purposes. See our SMS Terms for details.
Cookies and Tracking
Our website uses cookies and similar technologies, including Google Analytics and the Google Ads conversion/tracking pixel, to understand how visitors use our site and to measure the performance of our advertising. These tools may collect your IP address, device and browser information, and pages visited. You can disable cookies through your browser settings, and you can opt out of Google Analytics using Google’s opt-out browser add-on.
Your Choices
You may request access to, correction of, or deletion of your personal information by contacting us at the details below. You can unsubscribe from marketing emails using the link in those emails, and opt out of texts by replying STOP.
Data Retention and Security
We retain your information for as long as needed to provide services and meet legal requirements, and we take reasonable measures to protect it. No method of transmission over the internet is 100% secure.
Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect information from them.
Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date reflects the most recent changes.
Contact Us
Charlestowne Crawlspace LLC
3416 Uncle Micahs Way, Charleston, SC 29414
Phone: (843) 580-7400
Email: Blake@charlestownecrawlspace.com
SMS Terms & Conditions
Last updated: May 27, 2026
By providing your phone number and opting in, you agree to receive text messages from Charlestowne Crawlspace LLC related to your service inquiry, appointment reminders, scheduling, quotes, and service follow-ups.
Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, after which you will receive no further texts. Reply HELP for help or contact us at
(843) 580-7400. Carriers are not liable for delayed or undelivered messages.
Your consent to receive text messages is not a condition of purchasing any goods or services. We do not sell, share, or disclose your phone number or SMS opt-in consent to any third party for marketing purposes. See our
Privacy Policy for how we handle your information.